Rules of the Great Competition

From 9 May 2022 to 24 June 2022

ARTICLE 1. ORGANISER

SYNERGIA, a simplified joint stock company with a share capital of 366,000 euros, registered in the Trade and Companies Register of Le Puy-en-Velay under the number 448 981 944, whose registered office is located at Poyet 43500 Beaune-sur-Arzon, intracommunity VAT number FR 61448981944, e-mail :contact@synergia.eu, represented by its President, domiciled at the said head office (hereinafter "SYNERGIA" or "the Organiser") organises from its website accessible at the following address https: //www. synergiashop.com/ (hereinafter "the Site") a game with an obligation to purchase from Monday 9 May 2022 00:01 to Friday 24 June 2022 23:59 (hereinafter "the Game").

These Rules have been filed with the office of Justine Thavel, Huissier de justice, HUISSIERS REUNIS LOIRE - S.E.L.A.R.L ACT-e-Huissiers.42.

ARTICLE 2. CONDITIONS OF PARTICIPATION

In order to participate in the Game, the participant guarantees that he/she is an adult aged 18 years or over, having the status of consumer as defined by French law and jurisprudence. In this respect, it is expressly provided that the participant is acting outside of any usual or commercial activity.

The participant must reside in metropolitan France.

The participant must have ordered and purchased the following product: D-Stress FOCUS on the Site between 9 May 2022 00:01 and 24 June 2022 23:59 (French metropolitan time).

The participant may participate in the Game without limitation of the number of orders and purchases of the product D-Stress FOCUS on the Site during the duration of the Game.

It is specified that any person working for SYNERGIA as well as their relatives (ascendants, descendants, persons residing in the same household) may participate in the Game, provided that they purchase a D-Stress FOCUS product on the Site.

The Organiser reserves the right to carry out any necessary checks regarding compliance with these conditions for participation in the Game.

Any fraud or attempted fraud in the Game may result in legal proceedings.

ARTICLE 3. TERMS OF PARTICIPATION

To participate in the Game, the participant must access the Organiser's website. The equipment required to access the Site is at the participant's expense.

It is recalled that participation in the Game is conditional upon the purchase of a D-Stress FOCUS product on the Site between 9 May 2022 and 24 June 2022.

The participant is informed and accepts that the information entered for the purposes of ordering the D-Stress FOCUS product and participating in the Game shall constitute proof of his/her identity. The information transmitted by the participant is binding upon him/her upon validation of the form. The participant guarantees that all the information he/she provides in the order form is accurate, up to date and sincere, and is not misleading.

Any participation in the Game implies the participant's express acceptance without reservation of these rules, which can be accessed on the Organiser's website at any time during the Game period, from the following page: https://www.synergiashop.com/fr/content/144-reglement-grand-jeu-concours

It is specified that entries will only be accepted for orders of the D-Stress FOCUS product placed between Monday 9 May 2022 00:01 and Friday 24 June 2022 23:59.

ARTICLE 4. DRAW - DESIGNATION OF THE WINNER

The draw for the winner will take place on Wednesday 29 June 2022 at 10:00 am.

The draw will be carried out by a bailiff: Me Justine Thavel, Huissier de justice, HUISSIERS REUNIS LOIRE - S.E.L.A.R.L ACT-e-Huissiers.42.

Only one participant in the Game will be designated a winner and will win the Prize.

If the winner has not complied with the conditions of participation stipulated in these rules, the Prize will not be awarded. A new draw will then be organised on the same day.

ARTICLE 5. INFORMING THE WINNER

The participant who has been drawn will be considered the winner of the Game covered by these rules.

The Organiser will inform the winner by e-mail to the e-mail address provided when ordering the D-STRESS FOCUS product within forty-eight (48) working hours following the draw.

The winner's details will not be made public by the Organiser.

ARTICLE 6. DESIGNATION OF THE PRIZE

The winner will win the following Prize:

An iPad [Sidereal grey, 64 GB, Wi-Fi, 10.2"] worth €389 (hereinafter "the Prize").

The winner will receive the Prize at the postal address provided when ordering the D-STRESS FOCUS product on the Site.

Delivery of the Prize in mainland France will be offered to the winner.

As participation in the Game is nominative, the Prize may not be awarded or transferred to a third party.

The Prize may not be sold by the winner under any circumstances.

The Organiser reserves the right to replace the prize won by a prize of equivalent or greater value in the event that the product is unavailable. The Organiser may not be held liable in this respect.

ARTICLE 7. REIMBURSEMENT

The connection costs incurred for participation in the Game via the Internet may be reimbursed on request by the participant sent by post to the following address

Synergia - BP 354 - 42015 Saint Etienne Cedex 2 - France within thirty (30) working days of participation.

The participant must provide the following information:

  • Name, first name, date of birth, e-mail address, postal address;
  • The date and time of participation in the Game on the Site, i.e. of his/her order of the D-STRESS FOCUS product on the Site;
  • A copy of the invoice from his/her internet service provider.
  • The stamp used to send the written request for reimbursement will be reimbursed upon simple request made in the same letter.

All reimbursements will be made by cheque within thirty (30) working days following receipt of the participant's written request.

It is specified that if the participant has accessed the Site via a free or flat-rate connection, he/she will not be able to obtain any reimbursement of the connection costs, it being specified that the connection to the Site to take part in the Game will not have caused any additional costs.

ARTICLE 8. RESPONSIBILITY

Browsing the Organiser's Website and taking part in the Contest by ordering and purchasing the D-STRESS FOCUS product is the sole responsibility of the participant.

The Organiser declines all responsibility in particular:

  • In the event of temporary inability to access the Site for technical maintenance or updating of the information published;
  • In the event of malfunctions or interruptions of the Internet network;
  • In the event of viral attacks, illicit intrusion into an automated data processing system;
  • In case of abnormal use or illicit exploitation of the Site by a participant or a third party;
  • In the event of failure to comply with these rules;
  • In the event of force majeure as provided for in Article 1218 of the Civil Code;
  • In the event of a foreign cause not attributable to the Organiser;
  • In the event of the unlawful act of another participant;
  • In the event of an internet connection problem suffered by the participant;
  • In the event of a technical failure or breakdown of the computer equipment used by the participant;
  • In the event of an error by the participant when completing the participation form.

In the event of a malfunction of the Site or in the event of any event making it impossible to run the Game during the period initially planned, the Organiser reserves the right, if necessary, to invalidate, cancel or postpone the Game in progress. In this respect, SYNERGIA cannot be held responsible and this modification cannot give rise to the payment of damages.

ARTICLE 9. PROTECTION OF PERSONAL DATA

Any consumer has the possibility of registering free of charge on the BLOCTEL telephone marketing opposition list https://www.bloctel.gouv.fr/

In accordance with Law No. 2020-901 of 24 July 2020 aimed at regulating telephone canvassing and combating fraudulent calls, any professional reserves the right to canvass a consumer registered on the telephone canvassing opposition list when the canvassing takes place within the framework of the performance of a current contract and is related to the subject of the said contract, including when it is a matter of proposing to the consumer products or services related to or complementary to the subject of the current contract or of a nature to improve its performance or quality.

In the context of the Game, SYNERGIA, the company responsible for processing, is likely to collect personal data from participants.

This data is collected for the organisation and follow-up of the Game and to respond to requests to exercise rights.

In this respect, the participant is invited to consult SYNERGIA's Privacy Policy available at the following address: https://www.synergiashop.com/fr/content/3-politique-confidentialite which will provide him/her with further information on the protection of personal data, on the processing carried out by SYNERGIA, and on the procedures for exercising rights.

ARTICLE 10. ACCESSIBILITY AND COMMUNICATION OF THE RULES

The present rules can be consulted at any time during the duration of the Contest on the Organiser's website, at the following address: https://www.synergiashop.com/fr/content/144-reglement-grand-jeu-concours or at the office of Justine Thavel, Huissier de justice, HUISSIERS REUNIS LOIRE - S.E.L.A.R.L ACT-e-Huissiers.42.

A copy of these rules may be sent by post to any person who requests it before Tuesday 24 June 2022, as evidenced by the postmark. This request must be sent by post to the following address Synergia - BP 354 - 42015 Saint Etienne Cedex 2 - France

The participant must provide the following information:

  • Surname, first name, date of birth, e-mail address, postal address.

The copy of the rules will be sent by the Organiser by post within fifteen (15) working days of receipt of the participant's written request.

The stamp used to send the written request will be reimbursed upon simple request made within the same mail. This reimbursement will be made by cheque within thirty (30) working days of receipt of the participant's written request.

ARTICLE 11. JURISDICTION AND APPLICABLE LAW

THESE RULES AND THE RELATIONSHIP BETWEEN THE PARTICIPANT AND SYNERGIA ARE GOVERNED BY FRENCH LAW.

IN THE EVENT OF A DISPUTE, ONLY THE FRENCH COURTS WILL HAVE JURISDICTION.

However, prior to any recourse to an arbitral or state judge, the participant is invited to contact the Organiser's complaints department by e-mail at the following address: contact@synergia.eu.

If no agreement is reached or if the participant justifies having tried, beforehand, to resolve his/her dispute directly with SYNERGIA by means of a written complaint, an optional mediation procedure will be proposed, conducted in a spirit of loyalty and good faith with a view to reaching an amicable agreement in the event of any conflict relating to the present contract, including those concerning its validity.

The Organiser's mediator is the FEVAD Mediation Centre, 60 rue La Boétie - 75008 PARIS, Tel: 01 42 56 38 86, email: mediateurduecommerce@fevad.com and which can be contacted online, using the form available on this link.

The party wishing to implement the mediation process must first inform the other party by registered letter with acknowledgement of receipt, indicating the elements of the conflict.

As mediation is not compulsory, the participant or the Organiser may withdraw from the process at any time.

Any consumer may also have recourse to the European online dispute resolution platform accessible at the following address: https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint_fr

IN THE EVENT THAT MEDIATION FAILS OR IS NOT ENVISAGED, THE DISPUTE WHICH MAY HAVE GIVEN RISE TO MEDIATION SHALL BE REFERRED TO THE COMPETENT COURT DESIGNATED ABOVE.